Customer reviews
Sunêlia Interlude
Check out the experience of Sunêlia holidaymakers at the Interlude campsite!
The reviews presented here are based on questionnaires filled in by holidaymakers following their stay at this destination.
Nice facilities. Nice pool. Near beach. Ping pong etc.
Inside pool is a bit odd. Layout is strange. Pool material is rough. My daughter scraped her chin off the floor.
Position on a lovely island, very near the beach. The quality of the mobile home we stayed in
Customer service from start to finish, starting with overcharging for extra night accommodation to not sorting out our defective plancha even though we complained at reception each day but were fobbed off. It was only sorted a few days before we left and only because I emailed the accomodation manager directly. We were later informed that he had left his job and the current Manager Noemie saw this email a few days later and then she sorted out the difficulty 2 days later by replacing the plancha with a working one. It was a pity it was not sorted when we complained continuously. It brought a lot of stress on us by not being listened to by staff.
Location, facilities, cleanliness, very helpful staff who are friendly and make it a very relaxing holiday.
I can’t think of any.
Near beach Friendly staff. Clean cabin on arrival
Just two of us in this two bedroom cabin with small living area. Would have liked to store our baggage in bedroom 2, but staff had deliberately locked it . A pity, created a bad impression that they wanted to squeeze more money from us.
Excellent sanitation facilities on the pitch. Spacious pitch. Campsite generally quiet. Daughter met children from other countries and played games together. Proximity to the beach
We’ve visited a couple of times before, and this is the first time the indoor pool was not warm. So much so that our children didn’t use the facility much . 10% as compared to previous years
Sea, pool, no cars, shop, bikes
Better quality balcony furniture, a few more crockery
Well laid out site and in a great location. The bikes we hired on site were great and only 12 Euros a day All the staff we met were very friendly and helpful.
We ate one night at the restaurant which was very disappointing. Food was average and not a lot of love shown by the staff.
Everything that is needed on 1 site
Better deals onsite for privilege members
Close to the beach. Serviced by the shuttle bus. Within walking/cycling distance of. La Bois Plage en Re which had a daily market and several eating establishments.
Réception staff could be more up to date with events, shuttle(navette) itineraries and brocante markets.
Great location, wonderful staff and brilliant facilities.
None that we can think of.
Friendly and helpful staff, well-thought-out check-in/out system, great restaurant and good shop
The attitude of the young people working there, the facilities and experience of a well maintained site. We had our own shower, toilet wash facilities they were excellent
A few more rubbish bins might be distributed across the site, as virtually none
Cleanliness, quiet environment, good infrastructure
We stayed at H13, fly screens would be good to stop the flies or mosquitoes from coming in the evenings.
The shower and toilet block was very clean with plenty of showers. The laundry was easy to use without the need for tokens or coins. Great bikes which we hired. Friendly staff who were willing to help when needed.
The last week of the season when we stayed the shop did not stock milk or much fresh produce. The restaurant was closed for private functions on a couple of nights without prior notice.
beautiful location and clean site
the restaurant should have been kept open for the duration of the campsite being open. we had 3 nights out of our 7 without access to the restaurant area
Good location and nice site
No private functions
Proximity to a beautiful beach. Great facilities - the individual sanitary pods are a fabulous addition. Very friendly, helpful and cheerful staff
Better signage for the chemical toilet disposal area. Other campers were using the camper van discharge point! We had to clear poo away! Or alternatively a chemical toilet disposal unit near the discharge point would be a great investment.
English speaking at reception
Less contradicting information on opening times of facilities
Location and facilities
The pitch itself was ok but prefer a level hard standing
Brilliant location, staff very friendly, accomodation was very clean and well equipped
The situation with the restaurant being closed to guests was very disappointing. I know we received an email regarding closure dates but I missed this. We stayed for four days and didn't get to eat in the restaurant on any occasion which was not good.
Good sanitaires, nice pitch, quiet overnight
Unable to book restaurant either night - full (not a problem) first night but a private party the 2nd.
Lovely staff, very clean resort, great facilities, amazing location.
Our pitch had a large tree right in the middle and it made it very hard to back our motorhome into it.
Close to beach, close to town, close to cycle path, private washroom.
A little more space on the pitches, felt too tightly cramped together
The staff are exemplary and the location is excellent
Within the realms of practicality, nothing
Location nearness to the sea. Well situated to get around the island
Bar area seems rather impersonal
amazing site and location, great facilities
we would choose a cabin further from the laundry and shower block next time!
Camp pitches were well maintained, with food facilities, close proximity to the beach, well stocked ship, restaurant and take away service, bike rental ...
We had no water on our last morning, so whilst we paid for three days of a private bathroom cabin, we could only make use of it for two of those days ..... The campsite could have offered to refund the day we could not use the facility, noting it was a problem throughout the site ...
The location and proximity to the beach at Interlude is very convenient with children. The pool area is well kept and whilst busy we could usually find a lounger. The facilities are great and the activities on offer are varied and there’s something for everyone. All the staff are very helpful and friendly. I enjoyed the exercise classes and we all loved the disco and the magician with the assistant. The staff make a great effort to entertain and Luca is very talented. The playground, bike rental and the convenience of Les Alizes and La Grillerade mean we had everything. The cabin itself was nicely laid out and had a good provision of kitchen equipment. The mini dishwasher, hob and full size fridge make it a more enjoyable stay. The mattresses are good also which is very important.
The WiFi!!! It’s terrible and it kept dropping for our entire stay. Fans in the bedroom - it can get very hot inside and it’s hard to ventilate. It’s not always practical to have windows open for privacy/ insects. More washing machines? Perhaps there is more but there are just 7 and in constant use.
Safe and friendly. Good quality accommodation and attractive site with lovely facilities. Superb beach access.
Restaurant is a bit limited. There seems to be less camping spots available which is a shame as more mobile homes makes the site feel more built-up
Fabulous location. Well designed accommmodation and campsite layout. Brilliant staff who all were so lovely to us.
Our accommodation was a little tired. We stayed in a Luxe Nature and some had ovens, others didn't. Initially we weren't given a Nespresso machine (although this was quickly rectified - with thanks). We thought some of the food at the restaurant wasn't a very high standard but then we also had one excellent meal so perhaps the chef was a little inconsistent. These are all tiny issues though!! We loved our holiday.
Lots of services available, friendly and helpful staff
Communal BBQs Pool Restaurant Take Away Shop
More sun beds around the pool Upgrades to the toilets in both the restaurant and the pool
Close to the beach
Quiet time is supposed to be from 11pm. This is NOT the case at this campsite, the noise of people out side their camp drinking and chatting till up to 3am in the morning was unbearable and no security to stop this happening
Beach access. Private shower/toilet block. Good size pitches
Bigger swimming pool required. Restaurant very expensive for not great quality