Customer reviews
Sunêlia Les Sablons

Check out the experience of Sunêlia holidaymakers at Les Sablons campsite!
The reviews presented here are based on questionnaires filled in by holidaymakers following their stay at this destination.

8.2/10 (155/6820 reviews)
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Type of accommodation
Stay
Language
English
10/10
17 d
Avec votre conjoint(e)
Positive points

Good facilities close to town ans beach Good facilities Nice presentation

Services
Water park
Destinations
6/10
7 d
En famille
Positive points

Location near town/beach Mobile home Wifi Bakery

Area for improvement

Pool area Playground Information service Cars on site

Services
Water park
Destinations
10/10
21+ d
Seul(e)
Positive points

You never stop investing and staying ahead of your competitors. Adult pool, sanitary units on the pitch, beach and entertainment facilities all supurb!

Area for improvement

Not sure if it is possible but your own beach area with beds and brollies included like at poolside.

Services
Water park
Destinations
10/10
9 d
Avec votre conjoint(e)
Positive points

Location and access to beach, excellent new sanitary facilities, great swimming pool and adults only pool area. Very positive and helpful staff.

Area for improvement

Refurbishment of old sanitary facilities.

Services
Water park
Destinations
8/10
18 d
En famille
Positive points

Top class accommodation, lovely site layout, new areas very attractive. Very happy with eco efforts onsite. New shop good

Area for improvement

Toilets in bar area need updating. Lighting at night could be improved. Some very dark areas when walking back at night. Adult pool not opening until 1.00pm not great especially when weather was very hot in September

Services
Water park
Destinations
8/10
10 d
En famille
Positive points

Pool was nice. Public areas were clean. Adult pool was nice. Chalet was nice.

Area for improvement

Cleaning of chalet needs to be improved. Beds were extra uncomfortable. Very few options to eat in a restaurant during the day. Most were closed until 7pm. That is too late with a baby. The super market was not stocked well.

Services
Water park
Destinations
10/10
10 d
En famille
Positive points

Proximate to beach Amenities

Services
Water park
Destinations
8/10
10 d
En famille
Positive points

Very well maintained and excellent facilities

Area for improvement

Better range available late i the season for both activities and stock levels in shop

Accommodations
Services
Water park
Destinations
9/10
4 d
Avec des amis
Positive points

Adults pool, nice accommodation, beach access, in village centre.

Area for improvement

Provide correct linen and towels which we payed for.

Services
Water park
Destinations
10/10
4 d
En famille
Positive points

Excellent accommodation, proximity to beach, vast pool complex with something for everyone. Staff very friendly and very willing to help. A great 5 day break.

Area for improvement

Area around toilets in the bar could do with a coat of paint.

Accommodations
Services
Water park
Destinations
9/10
15 d
En famille
Positive points

The area is so rich in beauty and character and the campsite remains natural.It is a great advantage being so close to the beach, sea, mountains and other beautiful places.The campsite itself has everything you need a friendly atmosphere and of course the weather

Area for improvement

I think you could improve the campsite by not putting the mobile homes so close to each other. Also the volume of noise from animation, at night, does the sound system have to be so loud. You can hear it at the far end of the campsite.

Services
Destinations
9/10
10 d
Autres
Positive points

The location (Portiranges Plage) was very good. Everything was close by and we did not feel the need to rent a car. Beziers airport very accessible. All campsite staff very friendly and helpful. Excellent facilities (restaurants, bar, pools). Mobile home had everything we could ask for. All very clean and well kept. The furniture was comfortable. The deck was nice to have. Lots of activities to choose from.

Area for improvement

I felt that because we were in a mobile home which was less costly than a chalet, the landscaping around was not as nice as the one around the chalets. It was quite brown and barren The mobile home was lovely was a bit cramped. We found it hard to move around the bedrooms and only one person could be in the kitchen at a time. The shower was quite small and I am a petite woman. A bath mat would have been nice because the floor got quite wet. The only thing we had a small problem with was the information given at the Info Desk. We were told several times that there was no direct bus service to Agde, Vals areas. When we went to the local tourist office, we were told there certainly was a bus and we were given a bus schedule. Further, when we walked back to Les Sablons, we checked for a bus stop and found one across from the campsite. Perhaps more research is needed before giving information to clients. Also, checking with the local tourist office might help.

Services
Water park
Destinations
10/10
9 d
En famille
Positive points

location by the beach, wonderful trees and greenery, lots of sports activities

Area for improvement

it's a pity we cannot choose the exact chalet/mobile home when wee book

Services
Water park
Destinations
7/10
7 d
En famille
Positive points

The play area was excellent and the availablity of equipment was very well managed. So many activities to choose from daily and the app was very informative. The chalet was very spacious and well equipped. Pool areas very clean. Lots of staff around the site too. The entertainment team were excellent.

Area for improvement

The family pool was often crowded. One more pool area would be ideal to hold the extra crowds during peak seasons.

Services
Water park
Destinations
8/10
14 d
En famille
Positive points

Pool, Strand, Sanitäre Anlagen, sehr freundliche Mitarbeiter

Area for improvement

Etwas laut nachts auf dem Platz. Deutsch sprechendes Personal in den Kinder Clubs

Services
Water park
Destinations
8/10
9 d
En famille
Positive points

Great facilities, especially the pool area, endless entertainment, close to the beach, the local market right outside. Well located to visit places of interest in the surrounding areas. The animation staff are brilliant, as are the helpful reception staff. The accommodation was clean and well presented

Area for improvement

Can be very busy in the pool, the accommodation lacked certain essentials eg. Plates!

Services
Water park
Destinations
8/10
4 d
En famille
Positive points

Great choice of accommodation - particularly the upgraded mobiles with the excellent new layout and landscaping around each one. The over 18 pool is a good facility as is direct access to the beach.

Area for improvement

The toilets just beside the patio area need to be improved. Separate facilities for men and women should be considered and more regular cleaning at the very minimum.

Accommodations
Services
Water park
Destinations
9/10
11 d
En famille
Positive points

Great staff, lots of activities, bakery fantastic

Area for improvement

Very poor wi fi, supermarket - poorly stocked

Services
Water park
Destinations
8/10
12 d
En famille
Positive points

1. Pool splash park 2. Beach access 3. Excellent mobile home quality 4. Entertainment & anime team 5. Cost effective laundry service

Area for improvement

1. Shop prices too high 2. Availability of milk/water and other essential products is low and lots of items out of stock. 3. One member of staff serving the shop and queues are around the shop. Long waiting times. 4. Bar staff not very friendly 5. Cocktails/drinks in plastic cups allowed around the pool or mobile bar serving drinks at the pool. 6. Sharper knives in kitchen to help prepare food 7. Some entertainment is only every 2 weeks e.g foam party so not all children will have the same experience.

Services
Water park
Destinations
10/10
7 d
Avec votre conjoint(e)
Positive points

Beautifully laid out, great facilities and lovely accommodation.

Area for improvement

None.

Accommodations
Services
Water park
Destinations
10/10
8 d
En famille
Positive points

Layout is great, very well kept, staff are really friendly and the facilities are top.

Area for improvement

Perhaps a gym.

Services
Water park
Destinations
6/10
10 d
En famille
Positive points

Nice tidy and clean site Well managed

Area for improvement

Too many people for the swimming pools In sufficient sun / umbrellas protection whilst at pools

Services
Water park
Destinations
7/10
8 d
En famille
Positive points

Good location and facilities, great to have the bakery and carrefour there. Good to have the bike rentals.

Area for improvement

The pool opening times are too late. We would have liked an early swim before going out on some days. It was very crowded and not enough space between the mobile homes.

Services
Water park
Destinations
3/10
8 d
En famille
Positive points

L'espace piscine, les animateurs super, la plage

Area for improvement

Bonsoir à tous, Je tenez à vous dire que nous sommes très déçu de notre stay au sablons pour les raisons suivantes: 1/ La Clim et située dans le salon alors Il fait une chaleur incroyable dans les chambres, la salle de bain est minuscule et pas moderne, à notre arrivée pas de papier toilette, pas de serviettes, drap de lits ou taie d’oreiller mis a disposition, pas de TV... 2/ La wifi est complètement défaillante, impossible de s’y connecter alors que je travaille certain jours de la semaine depuis mon ordinateur j’ai du faire le partage de connexion avec ma 4g, c’était vraiment lent, stressant et désagréable. 3/ Je demande où est la salle de sport mentionné sur le site et on me dit qu’elle est en rénovation! Ce fut l’une des raisons pour laquelle j’avais choisis ce camping en particulier! 4/ l’inscription pour participer aux activités parfois il faut registrer sur l’application, ou alors directement à l’espace information, plusieurs activités sont full très rapidement (notamment la poterie) ils nous a fallu 2/3jours pour être à l’aise avec le système car personne ne nous l’a expliqué clairement au check in on nous as juste dit de télécharger l’application… Vraiment pour moi ce n’est pas digne d’un 5 étoiles surtout au prix de la nuitée, plus de 2500euro les 8 nuits, c’est vraiment décevant et j'avais demandé compensation car le service et le comfort ne sont vraiment pas à la hauteur mais ont ma repondu negativement en donnant plusieurs excuses qui ne sont pas valide, par exemple: Pour remplacer la salle de sport, il y a des cours collectifs mais moi j'ai un entrainement specifique qui recquiert une salle de sport. La salle de sport est mis en avant et c'est un service qui est stipulé sur votre site web et qui n’est pas respecté il aurait fallu nous prévenir en avance qu’elle serait en rénovation lors de notre séjour c’est la moindre des choses. La promesse n’est malheureusement pas tenue et le rapport qualité prix est mauvais. Si je ne recois pas de compensation de laisserai un avis negatif pour les raisons mentionné ci dessus. Best,

Services
Water park
Destinations