Customer reviews 
Sunêlia Mas de Nicolas 

Check out the experience of Sunêlia holidaymakers at the Mas de Nicolas campsite!
The reviews presented here are based on questionnaires filled in by holidaymakers following their stay at this destination.

8.3/10 (11/150 reviews)
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Type of accommodation
Stay
Language
English
8/10
11 d
Avec votre conjoint(e)
Positive points

A beautiful park. Been a client 35 years

Area for improvement

Expand site shop at least to essentials. This is a missed opp. Upgrade resto meals. You have 100 (?) clients on site and are failing to sell services to them.

Services
Water park
Destinations
8/10
4 d
Avec votre conjoint(e)
Positive points

Lovely pool, shaded pitches. 20 minute walk to St Remy centre

Area for improvement

Lighting in the sanitary blocs at night.

Services
Water park
Destinations
9/10
3 d
Avec votre conjoint(e)
Positive points

Friends staff , and welcoming, sanitary facilities clean and good standard

Area for improvement

Snack bar , was not busy , we did eat there but both had adverse stomach after consuming the food

Services
Water park
Destinations
8/10
7 d
Avec votre conjoint(e)
Positive points

Excellent staff

Area for improvement

More care needs to be taken when allocating the pitch. size of motorhome or caravan ect the importants of having a clear area away from heavy pine cones that can damage roof vents

Services
Water park
Destinations
9/10
7 d
Avec votre conjoint(e)
Positive points

location, services

Services
Water park
Destinations
9/10
21 d
Avec votre conjoint(e)
Positive points

Lovely site close to town. Very clean and warm pool Pitches were varied and well shaded Staff were wonderful. Friendly chatty and helpful Food was good

Area for improvement

Site could be a bit rider ie better maintained grass pitches better trimmed etc Some pitches were extremely tight and close to adjoining ones We didn’t use facilities partly because the toilets were very basic. In uk we prefer toilet seats Would be helpful to have more taps and better drainage facilities We like fully serviced pitches with water and drainage Food was actually very good just needed a bit more choice and for it and bar to be open longer. We would have used it more in the evening for drinks after dinner The spa is under used. It would have been good to have say yoga classes and other options and better gym equipment and perhaps a poolside bar?

Services
Water park
Destinations
8/10
6 d
Avec votre conjoint(e)
Positive points

Friendly staff. Lovely pool and pool area. Really good location

Area for improvement

Internet access really not good enough and was unable at times to use banking app and download books to a kindle. Improving this would be fantastic

Services
Water park
Destinations
9/10
2 d
Avec votre conjoint(e)
Positive points

Clean sanitary block, nice pool area.

Area for improvement

Easier to find water taps.

Services
Water park
Destinations
10/10
8 d
Avec votre conjoint(e)
Positive points

The girls at reception were most welcoming and helpful.

Area for improvement

The manager who told me he was also the owner was most unhelpful when we arrived. Our pitch for an 8metre motorhome had been taken by someone else. The manager gave us another pitch which had the back of my Hymer 1.5 m on to the road. The next site was just bare earth. I told he would leave the next day. He said okay as we could not stay on the temporary pitch. In the morning we spoke to the girls at reception and remained for another week on the SAME pitch.

Services
Water park
Destinations
8/10
3 d
Avec votre conjoint(e)
Positive points

Helpful and friendly staff, nice pool and shady pitches

Area for improvement

Grounds maintenance could be better, Toilets and Showers whilst clean need updating. Need more Drinking water points around the site

Services
Water park
Destinations
10/10
6 d
Avec votre conjoint(e)
Positive points

Erica gave us a wonderful reception when we arrived and continued to be helpful and wonderful

Area for improvement

Everything was perfect

Accommodations
Services
Water park
Destinations