Customer reviews
Sunêlia La Presqu'île

Very nice location, staff where friendly and supportive, very good atmosphere, cool lakeside location with the green and the proximity to the pool and having a nice restaurant with great offerings close by, dry waste organization at the exit well managed (though not very clean and messy). .

​- Cleanliness of the toilet facilities (sitting ring was missing, main toilets should be cleaned at least 2 times a day, toilet paper missing, cleaning soap not replaced, water too hot for a shower, tap with push button useless to save water --> better to have a mixing tap with warm and cold water). - no electrical connection box on our side of the street (cable damaged by passing cars) - odours from wastwaster "storage"/treatment close to the lake. Not ideal location close to the center of the camping place - more possibility to drain grey water - possible to rent material for surfing

The luxury camping pitches are an absolute game changer!! The convenience of having toilet, shower, sinks and a fridge on your own pitch is a luxury we never knew we wanted and having a deck area with tables saved us travelling with a lot of equipment.

The cover over the decking could do with a little extension to cover the cooking area. A rain storm while cooking can be a little annoying.

Everything was clean and the one problem we had (somebody had taken our electric point), was quickly sorted out.

We were disappointed at the non-availability of the site WiFi which we understand has not been available for some time. As we needed to keep in touch with a family member with illness, this was important to us and it is a pity we were not told about the unavailability before arrival.

The views are stunning being so close to the lake and mountains. The beach was lovely and great that you could hire kayaks. Fresh bread and pastries were great.

The shop could be improved as it was so small, you can't really call it a shop. It would have been great if we could have bought more there to save having to go to the supermarket so often. It would be good if the sports area could be bigger so there was a larger area for children wanting to play football that was separate from the table tennis. A few more table tennis tables would be good too. Curtains in the children's bedrooms would have been good so they could open their windows at night, as the air con didn't really reach their rooms.

The Stunning location, the reception house and the Bar/Restaurant

The Basic Facilities were 1 star not 5 star as claimed in your advertising. The basic facilities were extremely poor. There are two washing and toilet blocks. We used the facility up the hill not the one by the restaurant. One of the two toilet blocks had all the toilets locked and unable to gain access. Both men and women used the same toilet facility. There was only one communeral toilet roll, none of the toilets had seats, there was no soap, only a sanitiser which was so thick and oily it needed to be washed off once back in the motorhome. At 7.00am every morning the cleaner would close this toilet block for 30 minutes while he cleaned the facility. So at one of the peak times of the day the whole facility was closed - appalling. To rinse your hands there was only cold water. Where is your basic hygiene best practice, particularly after we have only 12 months ago we have emerged from a pandemic. The showers were not good either, the water was luke warm at best with no temperature control on the shower head. In terms of the other on site care the weeds are 60-70cms high all over the site. A lawn mower and strimmer was not seen all the time we were there. The electricity posts need to be all over the site not just some ageing old electricty post on the tout comfort pitches.The electricity leads which stretch endlessly across roads are nothing but a trip hazard Wifi is supposed to be available on site. This is only available with some degree of uncertainty at the restaurant bar area. In full sunlight screens cannot be seen and the cursor cannot be found. We go to many other sites as large or larger than your one at Savinnes las Lac and they have no problem providing site wide wifi or they provide a small hub unit foc. We have two dogs. There was one post with some poo bags on it but no bins. No-one came round to collect any poo that other campers had left behind. Ironically the only litter bins for placing the bagged waste was on the grass in front of the restaurant. An area where dogs were banned from. If you want to advertise yourself as a 5 star site you need to do very much better than what you are achieving as currently the facilities are struggling to hit 1 star. Its the basics that people want, not the glossy reception area. We won't be coming back. It is no wonder the rise of wild camping is increasing at such a rate when facilities like yours are offered. What exactly what were we paying 40 euros a night for - the view - which many were getting for free along the road in numerous parking areas with motorhomes parked there.