Customer reviews
Sunêlia Les Trois Vallées

9/10 (26/3668 reviews)
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10/10
6 d
En famille
Positive points

THE SHOWER ROOMS WERE EXCEPTIONAL. BEST I HAVE EVER COME ACROSS

Area for improvement

No Hard Standings

Services
Water park
Destinations
10/10
5 d
En couple
Positive points

Very nice rooms, very clean, good location, staff speak good English and are always helpful

Area for improvement

Booking process on the website could be better

Accommodations
Services
Water park
Destinations
8/10
8 d
En couple
Positive points

Excellent sanitary facilities and reception staff

Area for improvement

Bar area and food areas need to stay open longer in the season

Services
Water park
Destinations
9/10
2 d
En couple
Positive points

Friendly, helpful staff. Well cared for site. Loved that the lights turned off at night.

Area for improvement

For the money we paid I would expect toilet roll and soap (especially considering the pandemic) in the toilet blocks. It is usually only the very cheap campsites that do nit Ito use this,

Services
Water park
Destinations
10/10
14 d
En famille
Positive points

Le personnel extrêmement sympathique
Les animations/activités proposées
L'emplacement du camping

Area for improvement

Le snack bar/self service du soir (nous avons trouvé la nourriture très moyenne.
La connexion internet très lente même en mobile home de 'luxe'

Accommodations
Services
Water park
Destinations
10/10
3 d
Avec des amis
Positive points

Clean and modern facilities. Helpful and efficient staff.

Area for improvement

More regular cleaning of shower facilities (evidence of flies, dead bugs etc on sinks and shelves

Services
Water park
Destinations
10/10
9 d
En famille
Positive points

The pool area was fantastic!!
The shower cubicles were of a very high standard

Area for improvement

The tent pitches were very stony and very difficult to set tent pegs

Services
Water park
Destinations
3/10
7 d
En famille
Positive points

Very good pool complex

Area for improvement

Dogs roaming free and pooing on our site was the worst thing. Noisy neighbours and no one was making sure dogs were on leads/people were quiet after 11pm. No soap in the toilets for 2-3 days.

Services
Water park
Destinations
10/10
12 d
En famille
Positive points

Pool
Surroundings

Area for improvement

None

Services
Water park
Destinations
10/10
7 d
En famille
Positive points

Location, size (not too big), staff, food

Area for improvement

Bigger shop

Services
Water park
Destinations
8/10
14 d
En famille
Positive points

Le paysage, les nombreuses activités dans les alentours, la propreté, la gentillesse du personnel et le bon dosage des animations (pas trop envahissantes).

Area for improvement

Le restaurant self-service! Nous avons trouvé les pizzas très moyennes et n'avons pas été tentés par le reste du menu donc nous ne l'avons utilisé qu'un soir en 15 jours.

Accommodations
Services
Water park
Destinations
10/10
2 d
En couple
Positive points

The pool was lovely and warm. Every facility was new and well maintained

Area for improvement

The outdoor pool was closed despite it being warm

Services
Water park
Destinations
10/10
4 d
En couple
Positive points

Tidy, well laid out site, friendly and helpful reception, clean and well maintained chalet, ideally located for access to the town and beyond.

Area for improvement

Difficult to think of any really negative points.

Accommodations
Services
Water park
Destinations
10/10
3 d
En couple
Positive points

Position, layout of camp site, leisure facilities

Accommodations
Services
Water park
Destinations
10/10
6 d
En couple
Positive points

The pool complex,the peace and quiet on the site,it's situation in the pyrenees and the view from our accomodation and and the wild rabbits!

Area for improvement

While the cafe and take away food was good we didn't especially like the eating area.However we do appreciate that it probably has a different feel during high season when it is not covered.

Accommodations
Services
Water park
Destinations
9/10
7 d
En famille
Positive points

Swimming pool and mountain location

Area for improvement

No free wifi

Accommodations
Services
Water park
Destinations
8/10
6 d
En famille
Positive points

- the fantastic setting
- the choice of eating options
- proximity to town and parc animalier
- modern showers

Area for improvement

The shop. We have stayed in many, many campsites in France and other countries, most with some sort of onsite shop. We have never stayed at a site of this size and quality but with such an inadequate shop. The availability of basic provisions was poor: milk, orange juice, beer and wine. There was no orange juice, and the only beers was a limited range of local craft beers. Nor was there anything like the stock of ingredients - fresh meat, fish, fruit and vegetables - to prepare a decent variety of meals at our pitch. We don't want air dried hams, we want burgers, sausages and chicken! In the circumstances we managed by cycling to Carrefour but I would advise anyone arriving at this site to carry adequate supplies and to not rely on the shop.

Services
Water park
Destinations
9/10
9 d
En famille
Positive points

Water Park, shower facilities, children's play facilities

Area for improvement

Too many individual units on each pitch. Needs limiting to two tents maximum and no gazebos etc. Made the pitches feel cramped

Services
Water park
Destinations
8/10
7 d
En famille
Positive points

The grounds, well kept campsite, large plots. Excellent swimming pool and shower facilities

Area for improvement

In my opinion the evening entertainment was poor and did not accommodate non French speaking guests. The price of drinks and the quality did not meet expectations.

Services
Water park
Destinations
9/10
7 d
En famille
Positive points

Great swimming area_x000D_
Good entertainment_x000D_
Good location _x000D_

Area for improvement

Food buffet did not look great so only had pizza _x000D_
Shop could be better _x000D_
Kettle/ bigger mugs please

Accommodations
Services
Water park
Destinations
9/10
12 d
En famille
Positive points

Great location and facilities

Area for improvement

Missing cloths hooks in wash rooms

Services
Water park
Destinations
8/10
7 d
En famille
Positive points

Very clean and tidy and lovely amenities

Area for improvement

Not enough older teenager activities

Accommodations
Services
Water park
Destinations
10/10
8 d
En famille
Positive points

Swimming complex, staff, restaurant and location

Area for improvement

Pitch sizes, no real separation between pitches

Services
Water park
Destinations
8/10
14 d
En famille
Positive points

Unbelievable location_x000D_
Lovely campsite_x000D_
Pool complex_x000D_
Shower / toilet / washing facilities

Accommodations
Services
Water park
Destinations