Last updated June 2, 2020

 



Peace of mind when you book with Sunêlia’s Serenity Pack  

 

Still unsure about your holiday dates? Book between 15th June and 31th July*  for complete peace of mind. Our exceptional booking conditions mean your holiday dreams can start here.

 


You can even change your dates, free of charge, right up until the day before your planned arrival
Last-minute change of plans? For no extra charge, we’ll help you choose new dates for an available period with the same rental rate as your original booking.


You can pay the balance just 14 days before your arrival
which gives you ample time to make sure you have all the information you need for your holiday arrangements.


Your discount refunded in the event we enter into lockdown again
If new government guidelines related to COVID prevent you from going on holiday this summer 2020. We will give you a full refund.

 

I book my holidays

 

*Offer valid for any booking in 2020, made between the 16/06 and the 31/07, on www.sunelia.com or through our network of member websites, for holidays at participating sites in 2020.

 

These exceptional measures apply in addition to our usual guarantees

 

  • Our Cancellation Guarantee applicable for a minimum stay of 7 nights in rental accommodation, allows free cancellation of your booking if you are unable to travel due to illness, death, job loss, or a pregnancy complication. (You will be required to provide proof.)

 

  • Our free Sun Insurance allows all holidaymakers having booked a minimum stay of 7 nights in rented accommodation to receive, in the event of unpredictable weather, a voucher worth between €100 and €200 to be redeemed against a future booking.

 


 

Protecting you from Covid-19 risks


When you book with Sunêlia, you can also rest assured that specific procedures are being implemented in response to the Covid-19 crisis. We have defined protocols in line with regulations to protect you and our staff from the risks related to the Covid-19 epidemic.

 


 

Guaranteeing you great holidays


Holidays mean switch off, discovery and enjoyments, that’s why our teams are working on lot more other subjects! Since a few weeks, we are totally reorganizing our processes to keep the high quality services up.

For example, we heighten our catering by offering “take away” and delivery set menus. Our chefs’cooking will arrive right on your spacious patio or shady pitch.

Another essential element of our destinations are entertainments. Little groups of people, more time slots, open air activities, everything will be settled for yoga, aquaygym, Zumba and crossfit lovers. As for the catering, we are developing a “take away” entertainment program and you will hear about it shortly.

Sunny Club welcome a lots of children every summer. We will systematize little groups activities in order to look closer after protection gestures respect. Registration will be necessary to make sure every family can take part in it.

 


 

Cancellation policy


We are all in a very exceptional situation because of the COVID-19 epidemic. Sunêlia is facing this unprecedented crisis with one priority: ensuring the safety of its customers and its teams. In accordance with the directives of the governments of each country in which we are present, we have postponed the opening dates between 06/02/2020 and 06/19/2020.

Consult the opening dates planned for our campsites

If your stay is booked after the reopening dates: it is therefore well maintained. Sunêlia is following the situation closely and will notify you by e-mail or SMS if it changes.


If you have booked a stay during the closing dates of a campsite: no action is required on your part. We will contact you by SMS or email to



What solutions can we offer to you if your booking isn't available anymore?


1. Postponement of your stay

If you already know your next holidays’ dates, we will postponed your stay on these dates. Your initial deposit will be used et we will get back to you for the final balance 30 days before your arrival day. If this new booking happens to be cheaper or higher, amounts collected or to be collect will be adjusted.


2. Credit note issuing

If you are facing one of our campsite’s lockdown and don’t know your next travelling dates, you will receive an email with a credit note. The amount of this voucher will be equal to the deposit initially paid so you will be able to book a new stay in the same Sunêlia in the next 18 months.

 


 

Reopening dates of Sunêlia Campsites

 

Due to the current health crisis, these dates are subject to change
Last updated June 2, 2020

Sunêlia Domaine de la Dragonnière : 19/06/2020
Sunêlia Le Mas des Lavandes : 02/06/2020
Sunêlia Le Clos du Rhône : 02/06/2020 
Sunêlia Les Pins : 12/06/2020 
Sunêlia Les Sablons : 26/06/2020 
Sunêlia Perla di Mare : 27/06/2020 
Sunêlia Rubina Resort : 03/07/2020
Sunêlia Villaggio Dei Fiori : 15/06/2020
Sunêlia L'Amfora : 01/07/2020

Sunêlia Berrua : 19/06/2020 
Sunêlia Col d'Ibardin : 13/06/2020 
Sunêlia Interlude : 19/06/2020 
Sunêlia L'Atlantique : 02/06/2020 
Sunêlia L'Escale Saint-Gilles : 26/06/2020 
Sunêlia La Pointe du Médoc : 26/06/2020 
Sunêlia Le Fief : 12/06/2020 
Sunêlia Les Embruns : 12/06/2020 
Sunêlia Les Oyats : 12/06/2020

Sunêlia Aluna Vacances : 12/06/2020 
Sunêlia Domaine de la Brèche : 20/06/2020 
Sunêlia L'Hippocampe : 12/06/2020 
Sunêlia La Ribeyre : 02/06/2020 
Sunêlia Le Ranc Davaine : 12/06/2020 
Sunêlia Les Ranchisses : 11/06/2020

Sunêlia Domaine de Champe : 03/06/2020 
Sunêlia Les 3 Vallées : 20/06/2020 
Sunêlia Les Logis d'Orres : 04/07/2020